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Our Services

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Managing the International Office Email Inbox

We assist our client higher education institutions to manage effectively their international office email inbox. Our approach is highly customisable: We carry out the entire email communication processes as an extension of our client universities or provide the service within a limited remit. The experience of our senior managerial staff in terms of working for different international higher education institutions enables them to develop and sensitise the staff involved with managing email communications to meet the unique requirements of our clients. Our approach entails the following features:

  • Professional communication and sustenance of consistency

  • Promptness in terms of replying to emails and resolving queries

  • Integrative approach involving complementary support services such as applications processing

  • Adherence to the compliance standards of our university clients

  • Maintenance of transparency at all times

  • Observance of data security protocols of our higher education institution clients

  • Cross-cultural sensitivity to diverse backgrounds

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